These Terms and Conditions describe the rules that govern use of the gaming platform operated by BetPrimeiro and the contractual relationship between the operator and users. We set out the principal obligations of account holders, eligibility requirements, and the processes that apply to deposits, withdrawals, promotions and disputes. By registering an account and using the platform you agree to these terms and any later updates we publish.
Account holders must provide accurate and up-to-date information and are responsible for keeping account credentials secure. We may suspend or close an account where we suspect fraudulent activity, a breach of these terms, or where verification checks are not satisfactorily completed. You must notify us immediately of any unauthorised access or use of your account.
We may require proof of identity, address and payment method before permitting withdrawals or certain transactions. Withdrawals may be held pending completion of these checks. We reserve the right to set deposit, loss and wagering limits and to apply source-of-funds or anti-money laundering checks in line with our obligations.
Only persons who meet the age and legal requirements in their jurisdiction may open an account. You must be at least 18 years old or of the legal gambling age where you live, whichever is higher. One account per person is permitted. Accounts connected by shared addresses, devices, payment methods or other identifiers may be subject to review and closure.
Use of the platform must be lawful and in accordance with these terms. Prohibited conduct includes, without limitation: attempting to manipulate games or outcomes, using automated play systems, colluding with other users, using VPNs to bypass geographic restrictions, or attempting unauthorised access to our systems. We may restrict, suspend or terminate access for breaches of acceptable use.
Promotions and bonuses are subject to specific terms which form part of these conditions. Bonuses may carry wagering requirements, game restrictions, expiry periods and maximum bet limits. Only one bonus may be active per account unless stated otherwise. Abuse of promotional offers may result in forfeiture of bonus funds and winnings.
Payments must be made using methods that are acceptable to us and lawful in your jurisdiction. We may apply minimum and maximum transaction limits and reserve the right to refuse deposits or process withdrawals via the original payment method. Fees charged by payment providers are your responsibility. We may temporarily withhold funds while we complete identity, source-of-funds or security checks.
If you have a complaint about your account or a transaction, contact our support team in the first instance. We aim to resolve disputes promptly and fairly. Where an issue cannot be resolved informally, the available remedies will be those set out in these terms and under the applicable law governing the agreement.
We may amend these terms from time to time. Material changes will be published on the platform and may be notified to you by email where possible. Continued use of the service after publication of revised terms signifies acceptance of those changes. For clarity, the operating name Bet Primeiro may be used in communications and policy notices that accompany these terms.
